9. RyanAir
Dublin based carrier RyanAir isn’t just a budget airline it’s an ultra-budget airline. They’ve taken the phrase “you get what you pay for” to the extreme and with their cheap fares comes a cheap product as well. They’ve seemingly built their business on cutting corners in order to offer the lowest fares possible, but as a result customer experience is pretty atrocious. Seats do not recline meaning you’re upright the entire flight, they have no seatback pockets and historically the airline has even reduced the number of washrooms on board to make room for extra seats. Everything costs extra with Ryanair, from having an allocated seat to bringing an infant on your lap and even using a credit card.
8. China Eastern Airlines
Another airline to avoid if you can’t stand delays, China Eastern Airlines is headquartered out of Shanghai, China and operates as a budget carrier. According to flightstats.com global airline arrival performance, the company is plagued by issues with delays and cancellations. Their average on-time performance for 2015 thus far is 53.87% which is not only bad, but is worsened by the fact that this airline operates around 50,000 flights per month. We’d expect as large a carrier to have better organization and practices in place but then again, a look at some reviews on Yelp paint a clear picture of a very low-quality product and almost non-existent customer service.
7. Lion Air
Established in 1999, the Jakarta, Indonesia based airline Lion Air is the largest low cost carrier in Asian with service to Singapore, Malaysia, Vietnam, Saudi Arabia, mainland China and Hong Kong. Despite being the biggest, the budget airline is certainly not the best. In fact, it’s far from it with problems like chronic delays and even drug use by pilots and crew. In 2011 the company was forced to ground 13 planes due to poor on-time performance until an OTP of 80% could be reached and in 2012 there were several incidents of pilots and crew members being found with crystal meth. In one case, a Lion Air pilot was arrested after testing positive for methamphetamine and had been scheduled to fly to Surabaya only a few hours later.